Pepy policies
Terms
Effective 12 August 2026
Research use only
Products and information on this website are supplied strictly for laboratory and research use only. Products are not for human consumption, veterinary use or therapeutic application.
Ordering and payment
You may place an order through the website using the products, quantities, delivery options and prices shown at checkout. All prices and charges are displayed in Australian dollars, and payment must be completed before an order is processed.
Cancellation requests
You may request cancellation by contacting us as soon as possible. We will try to accommodate the request, but cancellation cannot be guaranteed once an order has entered fulfilment or has been dispatched. Your Australian Consumer Law rights are not affected.
Availability and order details
Product availability, information and pricing may change without notice. You are responsible for providing accurate contact and delivery details when placing an order.
Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Website use
You must use this website lawfully and must not misuse its content, services or account features.